Our goal is to offer the highest quality hair care products available and to provide exceptional customer service at each opportunity. If for any reason, you are unsatisfied with an Formula 18 product, you may return the unused portion and exchange for any Formula 18 product of equal or lesser value. Or, return for a full refund (less the cost of shipping).
- Returns must be within 60 days of original purchase
- Returns/Exchanges limited to one time per order
- Return freight/postage is buyer’s responsibility
Simply complete this form to request a Return Authorization Number (RA#). You will receive an email with instructions on how to return the product to us.